Scheduler - Home Health
US-NC-CHARLOTTE
BrightSpring Health Services
Req #: 179967
Type: Full-Time
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Overview: Are you a Scheduler looking for a new opportunity? Adoration Home Health is seeking a passionate, dedicated Home Health Scheduler to join our team in Charlotte, NC. If you're ready to work in a supportive, fulfilling environment where your scheduling skills and empathy truly shine, apply today! Office Location: Charlotte (28217)Coverage area: Mecklenburg and Union Counties Schedule: Full time, Mon - Fri - in office! Must have: Prior scheduling experience in a healthcare setting How YOU will benefit: * Greater work/life balance * Ability to work independently while also having team support * Job stability and regular advancement opportunities with a growing company Benefits and Perks for You! * Medical, Dental, Vision insurance * Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) * Tuition discounts & reimbursement * 401(k) with company match * Mileage Reimbursement * Generous PTO * Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Responsibilities: As a Home Health Scheduler, You will: * Greet visitors in a courteous, professional, and timely manner * Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department * Communicate patient information to appropriate staff as needed to provide the highest level of care * Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician * Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care * Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements Qualifications: * High school graduate or GED * Minimum of two-year of administrative experience, preferably in home health * Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications * Ability to work independently and in a team environment * Excellent, oral, written, and interpersonal communication skills
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