Sales Sr Process Specialist

				Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:

Core Activities 

* Arrange regular business reviews with management and the Renewal Sales team (including DMs) to support workforce effectiveness and productivity across EMEA. 
* Partner individually with RSSs and DMs to manage and update current opportunities, ensuring accurate and timely order bookings aligned with forecast. 
* Collaborate closely with ISTs, including participation in scheduled Business Reviews, to strengthen cross-functional relationships. 
* Work collaboratively with RSSs across all EMEA territories to support alignment and operational efficiency. 
* Support GSR Sales and IST initiatives, including reporting, process development, program updates, best-practice sharing, and issue resolution. 
* Provide coverage and backup support across the SPS team when required. 
* Assist RSSs with S+R quote generation for renewals, upsell, and new business. 
* Generate quotations for RSSs when requested and aligned with SPS quote request guidelines. 
* Outsource quote generation to GBS whenever possible as the first step. 
* Support preparation of large deals, including creating database-driven reports to help RSSs work more effectively with customers. 
* Assist RSSs and AMs in gathering and preparing data for commercial offers, quote creation, and order booking. 

Data Mining & Reporting 

* Provide support in generating asset reports for strategic or major customers when exceptional SPS involvement is required. 
* Prepare detailed 90-day funnel analyses (current and next quarter, monthly) for ESO funnel sync-ups with DMs for RSSs. 
* Prepare detailed 90-day funnel analyses for ESO funnel sync-ups with ISTs. 
* Create new reports in Incorta and SFDC for deeper analysis of sales, quotes, and funnel performance. 
* Produce ad-hoc business intelligence or activity reports when requested by DMs and approved by management. 

Global Mailbox Management 

* Manage the Global Renewals mailbox and redirect incoming enquiries appropriately. 

Acquisition Management 

* Collaborate with Global teams to develop processes and renewal documentation for product acquisitions that fall under the GSR renewals organization. 

Qualifications:

Technical & Functional Skills 

* Strong understanding of sales processes, renewals workflows, and opportunity management. 
* Proficiency with CRM and reporting tools.  
* Ability to generate quotes, interpret sales data, and support order booking processes. 
* Experience with funnel analysis, forecasting, and business review preparation. 
* Familiarity with GBS processes and outsourcing workflows for quote generation. 

Analytical Skills 

* Ability to analyze complex datasets and produce clear, actionable reports. 
* Strong attention to detail in funnel management, asset reporting, and commercial data preparation. 
* Capability to create new reporting structures and dashboards to support business intelligence. 

Collaboration & Communication 

* Strong interpersonal skills to work effectively with RSSs, DMs, ISTs, AMs, and global teams. 
* Ability to manage cross-functional relationships across multiple EMEA territories. 
* Clear communication skills for coordinating business reviews and supporting strategic initiatives. 

Organizational Skills 

* Ability to manage multiple tasks simultaneously, including mailbox management, reporting, and quote support. 
* Strong prioritization skills to balance routine responsibilities with ad-hoc requests. 
* Flexibility to provide backup coverage across the SPS team when required. 

Problem-Solving & Initiative 

* Proactive approach to identifying process improvements and supporting program development. 
* Ability to troubleshoot issues related to sales processes, reporting, and renewals workflows. 
* Comfortable working independently while also contributing to team-wide objectives. 

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
			

Apply

Share this job:

Share this Job

View company profile

Keysight Technologies Inc.

Connect To Our Company