Sales Operations Intern (Year-round)
US-NY-Melville
Careers (External)
Req #: 5786
Type: Intern
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Overview: We are seeking a Sales Operations Intern - CRM & Sales Enablement to support our Sales Operations and Commercial Technology teams. This role provides hands‑on experience working with CRM platforms (such as Dynamics 365), sales enablement tools, and data-driven sales processes that directly support frontline sales teams.The ideal candidate is analytical, detail‑oriented, and interested in how CRM systems, reporting, and process design enable sales effectiveness and operational excellence. Responsibilities: * Assist with maintaining data quality and accuracy in the CRM (accounts, contacts, opportunities, and activities) * Support data audits, validation, and clean‑up efforts aligned with CRM governance standards * Help test CRM enhancements, configurations, and new features prior to release * Support sales enablement initiatives by documenting CRM workflows, field usage guidelines, and best practices * Assist in building and maintaining sales and operational reports using Excel and/or Power BI * Analyze trends related to pipeline health, data completeness, and adoption of sales tools * Partner with Sales, Marketing, IT, and Commercial Operations teams on CRM‑related initiatives * Support special projects tied to sales process improvements, enablement programs, and system optimization Qualifications: Required: * Currently pursuing a Bachelor's degree in Business, Analytics, Information Systems, Operations, or a related field * Strong analytical and problem‑solving skills * Excellent attention to detail and organizational skills * Strong written and verbal communication skills * Ability to manage multiple tasks and meet deadlines in a fast‑paced environment Preferred: * Strong working knowledge of Microsoft 365 applications * Exposure to CRM platforms (e.g., Dynamics 365, Salesforce, HubSpot) * Familiarity with HTML (nice to have) * Familiarity with reporting or data visualization tools (Power BI, Tableau) * Interest in sales operations, business analytics, or commercial operations * Experience working with data sets, data quality, or process documentation
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