Sales Operations Analyst (SG), Senior
SG-Singapore
APAC
Req #: 109044
Type: Employee|Employee|Regular Full-time
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Overview: The Sales Operations Analyst is responsible for designing, analyzing, and contributing to global operational activities and initiatives to enhance sales growth. The Sales Operations Analyst collects, analyzes and interprets a wide variety of data from various stakeholders, including field sales, product management, and demand planning to provide actionable business insights for executive decision making. This role also monitors and publishes key KPIs and performs critical analytical support to aid the sales management team to identify issues and drive improvement in the sales process. Responsibilities: * Support executive decision making by analysing data and providing actionable insights for business. Participate in global programs and provide STO/Global Shared Services representation. * Partner with Senior Leadership to strategize and operationalize growth plans * Develop and set individual and team goals * Monitor organization performance through the tracking of Corporate Performance Indicators and Statistics for Senior Management * Analyze and solve real-time problems with various stakeholders in the business as well as functional teams * Plan and execute the weekly, monthly and quarterly cadences to help leaders successfully drive business * Develops and analyzes metrics/KPIs and diagnostics regarding sales out & reseller backlog, pipeline accuracy, win/loss, deal conversion rates, sales forecasting and other efficiency and effectiveness metrics to aid in sales process and headcount efficiency improvements. * Developing, maintaining and managing analytics to support the global * sales team with sales data * Datamining from various systems/ sources to create data sets * Generate highly functional business reports from multiple data sources. * Develop an in-depth understanding of our data sources, tables and data relationships and identify opportunities to improve reporting * Participate in creating useful reports & publish dashboard within organization Business Intelligence needs Qualifications: * Bachelor's degree in Economics, Engineering, or Business-related focus * 3 - 5 years of experience in reporting or analytics or data mining role * Experience/ background working in a sales operations or business operation role * Advanced Proficiency in Microsoft Excel. * Experience with Point of Sales Reporting and working with Siebel will be an advantage. * Demonstrated ability to managed and meet assignment deadline * Display strong verbal and written communication skills; communicates effectively and develops strong relationships with all levels of leadership and staff * Exceptional analytical skills & the ability to communicate results in a clear business context * Experience in Sales Force or similar CRM tool and producing intelligent trending & forecasting information * Multi-tasker with the ability to equally execute on strategic initiatives and tactical project plans * Effective influencer of business decisions with the ability to give and receive feedback Project Management skills * Excellent business acumen
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