Overview:
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Responsibilities:
We're seeking an analytical and proactive Business Operations Analyst to join our In-Home Services division. You'll convert raw data into meaningful insights to enhance decision-making, optimize sales performance, and drive operational efficiency. You'll collaborate across teams to deliver actionable analytics and champion process improvements.
Key Responsibilities:
* Reporting & Analysis: Prepare accurate daily, weekly, and monthly business performance reports, identifying trends and insights
* Sales Analytics: Analyze sales data to identify opportunities and recommend strategic optimizations
* Cross-Functional Collaboration: Work closely with various teams (Sales, Marketing, Finance, Product) to provide tailored analytical solutions
* Data Management: Maintain accurate, high-quality data sets and reports
* Process Improvement: Identify and implement process enhancements and automation
* Ad-Hoc Analysis: Provide responsive analytics, dashboards, and specialized reports as needed
* Data Visualization: Clearly communicate findings through visuals and concise presentations to senior leadership
Qualifications:
Education and Experience:
* Bachelor's degree in Business, Finance, Analytics, AND/OR
* 1-3 year(s) experience in business analytics, operations analysis, or related field
Skills and Qualifications:
* Advanced proficiency in Google Sheets and Microsoft Excel
* Familiarity with SQL and database concepts
* Strong analytical, problem-solving, and logical reasoning skills
* Excellent communication and stakeholder management abilities
* Proactive, organized, and able to manage multiple priorities effectively
Preferred Experience:
* Experience with Shopify or other e-commerce platforms is a plus
Visa sponsorship not available for this role
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