Overview:
As the world of sales enablement continues to evolve at a rapid pace and the expectations of our commercial organization grows daily, there is a need for our team to employ forward-thinking and highly skilled sales enablement professionals. The Sales Enablement Analyst will be a disruptor, questioning the status quo of how enablement, training, and performance is delivered to sales. This role offers a dynamic blend of technical administration, content organization, training support, and cross-functional collaboration, providing a unique opportunity to contribute directly to our sales effectiveness.
The ideal candidate will bring an expert level background in instructional design, content development and sales enablement technologies to develop world-class sales learning and enablement that is engaging, relevant and available on the job in the flow of work. The Sales Enablement Analyst will play a vital role in the administration and optimization of our global sales content enablement and learning management platforms
The position will report to the Director, Global Learning Enablement and will be accountable for delivering key objectives of the sales enablement strategy for the Waters commercial organization. This role will identify and implement "best in class" learning and performance solutions that will drive exceptional sales person behavior, sales management leadership and support the commercialization efforts of Waters.
The ideal candidate will have a strong background in sales, marketing, and/or sales enablement with experience in developing and curating learning content and sales activation systems for ~1,500 global sales and commercial employees.
This position will partner/coordinate with local resources across the global regions thus requiring an individual with respect for the diversity of our commercial teams and their approach to work and our customers.
Responsibilities:
Owns, develops, and optimizes a centralized sales enablement system that delivers relevant content to support specific sales roles. Maintains the operational efficiency of the system through continual user and functional enhancements, user training and feedback, success metrics, ongoing analysis, and the introduction of new requirements as necessary. Monitors communities of practice and provides guidance.
30
Collaborates closely with sales, commercial operations, marketing, product marketing to develop and curate innovative content and tools. Will collaborate with content owners to develop learning interventions for optimal usability using exceptional instructional design skills, consulting skills and the ability to influence key stakeholders to the most effective solution.
30
Develops sales tools using contemporary technology and tools. Drives implementation and usage, measures effectiveness and constantly improves based on commercial feedback.
20
Coordinates sales enablement events including global sales meetings, classroom and virtual learning, meetings. Project leader for team initiatives.
20
Qualifications:
Education:
Bachelor's degree in Business, Marketing, Sales or a related field.
Experience:
Commercial: Global commercial/sales and/or sales enablement experience
Commercial: demonstrated use of using data to inform decisions, proficient in sales analytics
Product: Experience in a science or technical organization preferred
Technology: Required - Minimum 3+ years' experience working with Salesforce CRM
Technology: Required - Minimum of 3+ years' experience with learning content systems, processes, digitization of content
Technology: Required - Minimum of 3+ years' experience with sales content activation systems
Instructional Design
Learning Measurement
Learning science knowledge and application
Creative focus, design thinking
Project Management
Change Management
Complexity:
Medium to High; Requires strong collaboration skills, communication design understanding
Personal Contacts:
Mental/
Physical
Requirements:
Thought leadership/Innovator, Process/System Thinker; Data Driven Agility, Drive, Energy and Self Direction. Persuasion and influence, decision making
Employee Success Model Requirements:
Operates with integrity, transparency, and humility
Acts as a true company owner to advance the overall interests of Waters
Carries a broad global perspective of markets, tech, and trends
Balances clear strategic thinking and accountability in execution to deliver results
Actively creates the conditions for Waters' people and teams to succeed
Collaborates with multiple stakeholders
Exhibits a flexible approach to work in a dynamic environment
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