Sales Assistant
US-NJ-Edison
Corporate TKC
Req #: 44996
Type: Hybrid of remote and in office
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Overview: TKC Holdings, Inc.-comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. We are proud to be a military and veteran-friendly employer. Responsibilities: Sales Assistants are here to assist the sales staff. It is a front-line job that deals directly with the customers. It is a high-pressure job with a fast pace during most of the day. Essential Functions, Duties and Responsibilities * Take incoming phone calls that pertain to making, tracing, or checking on an order. * Make calls to customers and take calls from customers when a salesperson is on another line or out of the office. * Assist the sales staff in processing and completing orders during peak periods. * Assist the sales staff with the processing of journal vouchers, faxed in orders, mailed in orders, tracing of orders and proof of delivery of orders when needed. * Other duties as determined by the needs of the business. Qualifications: * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * Ability to type at least 50 wpm. * Have a cheerful phone voice. * Ability to work under pressure with good accuracy. * Ability to learn quickly. * Able to work on more than one job/project at a time. * Be able to work a 10-key calculator. * Will need minimal supervision. * Have good interpersonal skills and communicate effectively with others. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to speak effectively before groups of customers or employees of organization. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. * Ability to apply concepts of basic algebra and geometry. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to deal with problems involving several concrete variables in standardized situations.
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