Sales Administrative Assistant

				Overview:

To provide administrative support to the Sales Department. To support the Director of Sales and assigned Sales Managers with day to day operations and to ensure communication in their absence.  

Responsibilities:

* Schedule & prioritize work load to meet deadlines of all managers 
* Type and distribute all correspondence, including proposals, booking notices, letters, contracts, etc. for assigned managers, ensuring that all correspondence is 100% accurate 
* Utilize Delphi correctly, to ensure managers are able to accurately track, book and follow-up on all accounts/bookings 
* Assist Sales Team with all Site preparation and support with sales kits / brochures etc 
* Assist managers with sales calls and participate in sites, FAMs, trade shows and other related market events as required 
* Assist Sales with collecting & routing amenities (e.g. rooms/loyals/VIPs/upgrades) for individual reservations through the Group Reservations Coordinator.  Confirmed Group requests  go through Group Reservations Coordinator/Conference Services Manager 
* Maintain account/booking files and ensures that all information is included in file, i.e. accurate traces, turnover-checklist, history, letters, emails, deposits, letters, etc 
* Ensures that all managers receive messages in a timely manner. (Messages to include name and phone number of caller, date and time call received) 
* Coordinated general office functions 
* Liaise with other hotel departments to help ensure Sales clients' needs are met/exceeded      
* Performs other duties as assigned by management 

Qualifications:

* Previous catering, convention services, or sales support experience preferred in a large convention hotel. Other relevant event, meeting planning, or hotel operations experience will be considered.
* High school education required, college degree preferred.  
* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
* Ability to accurately and efficiently input information into computer systems, with developed computer proficiencies. Delphi experience strongly preferred.
* Ability to work cohesively with co-workers both within and outside of your department
* Ability to think clearly, quickly and make concise decisions
* Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
* Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to prioritize and organize workload to ensure deadlines are met. 
* Able to evaluate and select among alternative courses of action quickly and accurately, identifying and solving problems as necessary 
* Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
* Customer service oriented with a desire to create memorable guest experiences.
* Ability to use various office equipment, including but not limited to, calculators, photocopiers and facsimile machines. 
* Position requires the ability to sit and engage in repetitive motion, including utilizing telephone/computer for extended periods of time or for an entire shift.   
* Must be able to work a flexible schedule primarily daytime hours, Monday-Friday, with the flexibility to work weekends if needed. 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
			

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