Safety & Security Officer
US-MN-Brooklyn Park
Careers English
Req #: 350428
Type: Regular
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Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Responsibilities: We are looking to hire! Join us and become a part of our amazing team, where we focus on helping you grow, succeed, and belong. We are located right off Highway 694 & Boone Ave in Brooklyn Park, MN. We offer competitive pay, opportunities to grow, and excellent benefits and perks including free non-slip shoes, free employee meals and hotel discounts. So, what are you waiting for? Apply today and help us continue to become better. Job Title: Safety & Security Officer Pay Rate: $20/HR Position Type: Fulltime MUST HAVE OVERNIGHT AND WEEKEND AVAILABILITY A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility. Depending on the hotel may be stationed in the base office for security of the Associate entrance. Qualifications: QUALIFICATIONS: * High School diploma or equivalent and/or experience in a hotel or a related field preferred * Certificate of Completion in Safety and Security Training (must comply with State requirements) * CPR First Aid and Heimlich maneuver Certified RESPONSIBILITIES: * Approach all encounters with guests and employees in a friendly service oriented manner. * Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards) * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times. * Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks. * Maintain and review daily activity log. * Maintain confidentiality with respect to guest and Associate incidents. * Hold briefing with Guest Services staff both at the beginning and end of shift. * Open secured areas for authorized personnel; checks ID of visitors/Associates as necessary. * Maintain an awareness of legal limitations of position (i.e. local ordinances state ordinances etc.). * Assist guests to their rooms or help guests enter their rooms. * Investigates room thefts auto accidents/thefts and assault complaints for guests (not for Associates); serves as the first responder partnering with Department Head/Hotel leadership to write the incident report. * Assist outside agencies as necessary. * Provide escort. * Assist HR/MOD with responding to Associate altercations. * Assist with intoxicated guests. * Be knowledgeable about hotel and guestroom locking systems. * Respond to security alarms and monitor TV cameras (CCTV) (if applicable). * Challenge suspicious persons. * Conduct rounds checking for safety hazards checking lights and door locks and picking up items left on the property. * Assist during medical emergencies administering First Aid/C.P.R/Heimlich maneuver as necessary. * In partnership with Department Head/Hotel leadership completes Incident/Accident Reports in a clear and concise manner. * Receive deliveries; deliver requested items to guest rooms as needed. * Handle items for "Lost and Found" according to the standards. * Works special functions attends meetings and/or performs other duties as required.
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