SUBJECT MATTER EXPERT II (NIWC RC-IPT ATCS)
US-VA-CHESAPEAKE
Careers (External)
Req #: 7553
Type: Regular Full-Time
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Overview: When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Responsibilities: Provide technical and engineering support to the Naval Information Warfare Center (NIWC) Atlantic Radio Communications-Integrated Product Team (RC-IPT) in support of the Amphibious Tactical Communications System (ATCS) In-Service Engineering Agent (ISEA). Work Model: Onsite/In-office Qualifications: Essential Duties & Job Functions: * Perform System Operational Verification Testing (SOVT) for ATCS installations onboard US Navy ships. * Provide On-the-Job Training (OJT) of basic operation and maintenance to ships technicians during SOVT. * Respond promptly to service calls, addressing technical problems with a focus on customer satisfaction. * Provide Daily Situation Reports (DSRs) of actions taken and results. * Update documentation and perform in-briefs and out-briefs of accomplishments to the ship's crew and other fleet support customers. * Maintain equipment in the ATSC lab by ensuring equipment is operational and up to date to maintain proper a Cyber Security posture. * Perform Pre-Installation Test and Checkout (PITCO) of new ATCS systems received in the lab. * Configure, and maintain labs ATCS equipment. Run diagnostics and conduct testing of both RF and IT equipment, documenting performance and issues. * Review and answer Software Trouble Reports (STR) / Hardware Trouble Reports (HTR) for any issues found onboard during site support activities. Document resolutions for STR and HTR issues against any associated trouble tickets. * Troubleshoot ATCS system issues, identify problems, and perform necessary repairs or adjustments to optimize performance.
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