SUBJECT MATTER EXPERT I (CSAS) (CONTINGENT ON CONTRACT AWARD)
US-VA-ALEXANDRIA
Careers (External)
Req #: 8496
Type: Regular Full-Time
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Overview: When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Responsibilities: POSITION CONTINGENT ON CONTRACT AWARD Subject Matter Expert I (CSAS) provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, and training. Working with the COMPL Technical Leader, this onsite Subject Matter Expert I shall be responsible for the continued development, maintenance, and technical support performed under this task order. The Communications Product Line (COMPL) at the United States Coast Guard (USCG) Command, Control, Communications, Computers, Cyber, and Intelligence Service Center (C5ISC) requires Information Technology services for the continued sustainment and development of the USCG owned Communication Station Automation System (CSAS). Applications include the Radio Resource Allocation Automated Broadcast Scheduler (RADABS), LogServer, and Radio Rotatable Log Periodic Antenna (RadRLPA) applications to name a few. Work model: Onsite/In-Office Qualifications: Essential Duties & Job Functions: * Provides implementation advice on complex problems that require expert level knowledge of the subject matter for effective implementation. * Participates as needed in all phases of software and hardware development with emphasis on the planning, analysis, testing, integration, documentation, training, and presentation phases. * Provides technical advice, guidance and direction for the improvement, modification, and re-engineering of business processes, policies, and procedures for any functional area under consideration or review. * Applies principles, methods, and knowledge of specific functional areas of expertise to specific programs. Directs the composition of or composes and finalizes documentation. * Provides expert guidance on the functionality of applications to schedule, filter, format, and transmit messages via HF voice and text. * Diagnose and resolve complex problems associated with CSAS applications. * Assist in the development and delivering of targeted training and knowledge sharing. * Requirement gathering and analysis for new features, enhancements, and modifications to the applications. * Application management and performance analysis. * Communicating and collaborating between user groups and technical teams. * Ability to provide expertise to the technical and user groups alike. * Ability to provide Tier III support. * Ability to provide depot-level support for all the communications, electronics, and control systems used at COMMCOM and the associated Remote Communication Facilities (RCF's). * Ability to ensure that CSAS and other applications meet all current and emergent cyber requirements. * Provide after hour support as necessary. Accountable For: * We expect the employee to keep manager and supervisors apprised of their progress, maintain ability to work well with others, adhere to contract requirements, and comply with company policies and procedures. * Ability to meet deadlines and exercise judgment. * Ability to effectively communicate with all team members. * Skilled in effectively managing and prioritizing taskings.
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