Overview:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries.
Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
Responsibilities:
We are seeking a highly motivated individual with a former background in Sales Operations to join our SoftwareOne Academy Returnship (SOAR) Program. This paid 12-week program is designed to provide support and integrate versatile professionals who have taken a career break and want to get back into the workforce. As a SOAR participant, you will have the opportunity to refresh and enhance your skills while working on meaningful projects at SoftwareOne.
Location is open and could be a remote or hybrid role.
Job Summary
We are seeking a detail-oriented Sales Operations Administrator to join our team. This role involves managing and optimizing our customer discount groups (CDGs). The successful candidate will be responsible for analyzing and reorganizing over CDGs. This includes database management, identifying name changes, and determining customer activity status. The role requires strong critical thinking abilities and administrative skills, with a background in sales operations and business intelligence (BI) being highly desirable.
Role & Responsibilities
* Manage CDG and account validation.
* Consolidate and manage CDG clean-up tasks.
* Maintain and manage account lists.
* Create and maintain standard operating procedures (SOPs).
* Analyze and reorganize customer discount groups (CDGs) to ensure accurate segmentation.
* Utilize critical thinking skills to identify patterns and make data-driven decisions.
* Perform administrative tasks related to account management and customer segmentation.
* Provide regular updates and reports on the progress of the segmentation project.
What we offer
* Competitive hourly pay for the duration of the 12-week SOAR program; opportunity to be considered for a full-time opening after the successful completion of the SOAR program.
* Ability to contribute to our 401k program, access to employee discounts, participation in company outings and community service events.
* Skills enhancement - engage in a structured learning program to update and expand your knowledge in your respective field.
* Project-based assignments when available - contribute to real-world projects and initiatives within our organization.
* Collaboration and networking - build relationships with colleagues, leaders, and mentors to foster a supportive work environment. Engage in networking opportunities within the organization to expand your professional connections.
* Innovation and problem-solving - apply your expertise and fresh perspective to identify innovative solutions to challenges faced by the organization. Participate in brainstorming sessions and provide valuable insights to drive continuous improvement.
* Winning culture, inclusive environment, and friendly people all over the world
* A remote-friendly organization, with colleagues working remotely either part or full-time.
As a culture first organization, being together is how we learn and grow. Where there is a physical office location, we come together in-person at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.
Qualifications:
What you offer
* Career break required: you must have taken an intentional career break of at least 1+ years (e.g., for family commitments, personal reasons, sabbatical, etc.) and are now looking to return to the workforce.
* 1-2 years supporting a sales organization
* Highly organized and adaptable to change
* Strong critical thinking abilities and administrative skills
* Background in sales operations and business intelligence (BI) being highly desirable.
If you've been considering re-entering the workforce but just didn't know where to start, this is your opportunity. Please apply today and let's have a conversation!
Target compensation for this role will be $20-25 per hour. Actual offers may be higher or lower than this range and will be decided based on a variety of factors, including (but not limited to) candidates' qualifications, experience, education, and work location.
We are not able to consider candidates residing in the state of Hawaii currently.
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