Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* Responsible for the overall repair and maintenance of all Electronic gaming devices.
* Performs major and minor, scheduled and nonscheduled repairs on slot machines
* Maintains accurate records identifying repairs of department equipment in accordance with department policies and procedures
* Promotes positive public relations internally and externally
* Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service
* Verifying and repairing all related gaming equipment
* Responsible for customer relations.
* Performing repair to slot machines
* Handles customer relations and minor customer disputes - Ensures the safety and security of all guests and employees.
* Other duties as assigned.
* Use of screwdriver, hand-held radio, and other slot related supplies.
Qualifications:
* Technical background in repair w/ Knowledge of slots and related gaming equipment preferred
* A high school diploma or GED equivalent is required.
* 2 year's experience in slot technical field preferred.
* Must be able to obtain and maintain valid gaming licenses as determined by the Mississippi Gaming Commission for the position.
* Knowledgeable of repair slot machine functions. Ability to read simple instructions. Ability to do some troubleshooting. Ability to complete slot-related paperwork with a minimum of errors. Knowledge of gaming laws and regulations. Good communication skills. Ability to perform assigned duties under frequent time pressures in an interruptive environment.
* Ability to do assigned job duties in an interruptive environment under frequent time pressures.
* Always maintain a pleasant, friendly and welcoming attitude. Have complete knowledge of all events and promotional activities.
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