SLOT FLOOR PERSON
US-LA-Bossier City
Careers (PNG Apply)
Req #: 130047
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: - Actively patrols assigned sections looking for opportunities to be of service to our guests. - Sincerely greets and welcomes all guests on the slot floor. - Celebrates any win by the guests. - Completes jackpots promptly, accurately, and with a high degree of personalized service; completes verification of paperwork for jackpot payouts. - Maintains a good relationship with the Cage employees to help execute slot transactions. - Offers assistance to slot playing guests and explains features of the slot machine when necessary, including the ticket in/ticket out technology. - Determines machine malfunctions and identifies appropriate actions; corrects machine malfunctions (e.g. printer errors, bill validators, etc.). - Must keep, maintain the integrity of, and balance cash wallets at the end of shift. - Promotes positive guest relations through prompt, courteous and efficient service. Qualifications: QUALiFiCATiONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or trained will be considered. EDUCATiON AND EXPERiENCE: - High School Diploma or equivalent. - Money handling experience a plus. - Casino experience a plus. - Knowledge of principles and processes for providing customer service. LANGUAGE AND SKiLLS: - Ability to read, analyze and interpret common documentation. - Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the staff. - Ability to write and present information to management in a reasonable manner. MATHMATiCAL SKiLLS: - Ability to perform normal mathematical computations regarding the implementation of current duties. REASONiNG ABiLiTY: - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of instructions and deal with several variables.
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