SERVER - Red Lotus Part-time
US-IL-Aurora
Careers (PNG Apply)
Req #: 139649
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: Red Lotus A dazzling fusion of East and West - where bold Asian flavors meet red-carpet elegance. Summary The Server is responsible for providing exceptional table service in an Asian cuisine restaurant environment. This role ensures that guests have a memorable dining experience by delivering accurate orders, knowledgeable menu guidance, and attentive service, while maintaining the restaurant's high standards of presentation and hospitality. * Greet and seat guests in a friendly, professional manner. * Take accurate food and beverage orders and enter them into the POS system. * Provide menu recommendations and explain specialty dishes, ingredients, and preparation methods. * Deliver food and beverages promptly and accurately, ensuring correct presentation and portioning. * Monitor guest satisfaction and respond promptly to questions, concerns, or special requests. * Prepare tables for service, including arranging place settings, utensils, and condiments according to restaurant standards. * Maintain cleanliness and organization of assigned section and dining areas. * Collaborate with kitchen and bar staff to ensure timely and coordinated service. * Follow all safety, sanitation, and hygiene guidelines. * Process payments accurately and efficiently. * Assist in training new servers as needed. Qualifications: * High school diploma or equivalent preferred. * Previous full service-dining or Asian cuisine service experience preferred. * Knowledge of food and beverage service standards and etiquette. * Familiarity with POS systems and cash handling procedures. * Ability to work flexible hours, including nights, weekends, and holidays. * Standing and walking for extended periods. * Lifting and carrying trays up to 25-40 pounds. * Frequent bending, reaching, and handling of tableware.
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