Overview:
Responsible to provide all SAP Basis administration functions, including, but not limited to:
Collaborative application support, Support security and users roles, performance monitoring and tuning, planning, designing, managing and upgrading SAP systems/modules/capability within a defined landscape including installation of ASE/HANA Database while adhering to the current BASIS policies and best practices with process development & documentation.
Diagnose and resolve unique, nonrecurring end user issues associated with application software and operating systems, maintain, upgrade, and verify that all SAP and third-party business systems, applications and databases, are available 7x24x365 for global users allowing the customers to operate their business without interruptions
Responsibilities:
Provide Support of the S/4 Migration
Support setting up and configuring SAP BTP
Monitor all SAP systems activity on a daily basis
Maintain all SAP system profile configurations, including monitoring and adjusting when problems occur or to improve performance.
Monitor all ASE/HANA databases, including monitoring and adjusting databases as needed to keep performance optimal.
Administration and monitoring of Background processing and batch jobs. Assist production scheduler with locally developed PL/SQL scripts to monitor mass parallel jobs.
Load balancing for application server logins. Watch workload consumed by each application server, particularly during month-end processing; add additional resources to server whenever needed.
Monitor and apply SAP support OSS notes. Use SAP online OSS support to research and report problems, schedule and provide solutions.
Maintain sandbox, development, quality assurance (QA) and training environments, including regular refreshes of QA and training systems from production and post-processing steps to maintain identity of the system in the QA/training landscape.
Complete installation and upgrades of SAP systems and its core modules and provide continuous SAP support package upgrades. Upgrade R3 kernel when required.
Complete upgrades of ASE/HANA databases. Installation of CPU and security patches when needed.
Maintain J2EE software stacks. Duties cover monitoring, debugging and troubleshooting issues related to the Java stack.
Maintain SAP portal environment. Configuring backend services called by the portal, know how to create, change, and update SSL certificate.
Planning for SAP upgrades/support packages, system sizing (capacity planning), and disk/storage/server layout and system upgrades/support package plans.
Monitor database growth and activity. Monitor database performance and adjust database resources as required. Monitor database storage and add storage space as required.
Table and index maintenance. Reorganize database tables and rebuild database indexes as required.
Disaster recovery scenarios on a yearly basis.
Qualifications:
Bachelor's Degree in Computer Science, Information Technology or 4+ years of SAP Basis experience.
Excellent communication skills, both oral and written
Demonstrated ability to plan, organize, and manage multiple assignments, under time constraints while maintaining high quality work with minimal supervision
Demonstrated sophisticated reasoning skills
Demonstrated strong analytical and problem-solving skills in researching and solving technical problems related to SAP Basis and Oracle database performance
Ability to execute assigned tasks with limited instruction, providing task status and seeking help when needed
Ability to interact and work together as a team member with the Basis administration team
Demonstrated experience performing analysis and capacity planning in an SAP environment
Experience with Solution Manager
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