Overview:
The Rooms Administrative Assistant is responsible for ensuring all paperwork, projects, and daily activities of the Rooms Division are processed and completed on a timely basis. This role ensures the efficiency and productivity of the Rooms Division.
Responsibilities:
* Fulfill general office duties: typing, filing, phone answering, etc.
* Proficient in Microsoft office suite (word, excel, outlook, PowerPoint)
* Maintain property operations log, P.O. ledger, balance ledger to General Ledger monthly, assist in maintaining inventories and ordering supplies.
* Responsible for deposit ledger and upsell tracking.
* Manage the MOD and OTA Inbox.
* Assume administrative duties in accordance with changing requirements.
* Maintain Housekeeping Repair & PM logs using Synergy computerized work order system.
* Participate in Weekly Walkthroughs and properly log deficiencies.
* Maintain Medallia and assist with Productivity Tracker for Rooms Division.
* Maintain proper records for Mokara Spa Wellness Memberships.
* Be familiar with Omni fire alarm procedures and other emergencies.
* Assist with Associate Recognition Programs: Culture Calendar, OSC Board, Safety Board, Recognition Board, Birthday Cards and associate rallies.
* Assist with training set up / strike for Power of Engagement, Issue Prevention, Onboarding, and other trainings as needed.
* Conduct Financial spot checks and licenses for audit purposes.
* Able to keep accurate records and communicate using radio equipment.
* Report to work as scheduled while following the Time and Attendance Policy.
* Maintain files and records with effective filing systems.
* Support other departments with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.).
* Greet and assist visitors when they arrive at the office, assisting in settling customer complaints or issues.
* Monitor office expenditures and handle all office contracts (service etc.).
* Monitor office supplies and inventory, and place orders.
* Assist in vendor relationship management.
Qualifications:
* Prior experience as office coordinator or in a similar role is required.
* Experience in customer service is preferred.
* Knowledge of basic bookkeeping principles and office management systems and procedures.
* Outstanding knowledge of Microsoft Office and/or other office software.
* Working knowledge of office equipment.
* Excellent communication and interpersonal skills.
* Organized with the ability to prioritize and multi-task.
* Reliable with patience and professionalism.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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