Room Service Cashier
US-TX-San Antonio
Omni Hotels Management Corporation
Req #: 121537
Type: La Mansion
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Overview: To properly take all guests' Room Service orders, communicate them to other servers and work to expedite their service. To properly perform all control and revenue related paperwork. Responsibilities: * Must follow all MOS or Forbes standards * Responsible for answering the phone within three rings * Take orders for guests and using last names at least three times during interaction * Knowledge on ways to upsell/suggestive sell * Inform the guest about specials in restaurant * Give the approximate time of delivery for the order * Prepare payment of checks * Knowledge of food menu and wine list and daily specials * Know and adhere to al liability laws * Print and distribute hotel reports * Charge all amenities and coffee orders according to SOP * Complete other duties assigned * Attend all designated staff meetings and training sessions * Assist server with set up and breakdown of trays when available * Communicate amenity issues to manager/concierge when necessary Qualifications: * Previous food and beverage experience in fine dining or hotel is preferred * Room Service experience is preferred * Must be able to work a flexible schedule including weekends and holidays * TABC and Food Handler certifications are required * Cash handling experience preferred Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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