Room Attendant

US-MA-Boston

Hourly

Req #: 71416
Type: Full-Time
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Highgate Hotels

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				Overview:

Step into the future of hospitality at The Atlas Hotel.

The Atlas, Boston's first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership.

Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration-where every day is a first

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities:

* Thoroughly clean guestrooms according to standards.
* Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
* Remove all trash and dirty linen from guestrooms and hallways.
* Keep all hallways, public areas and closets clean, neat and vacuumed
* Restock housekeeping cleaning cart for next day's use.
* Replenish chemical bottles.
* Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
* Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
* Handle items for "Lost and Found" according to the standards.
* Ensure overall guest satisfaction.

Qualifications:

* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
			
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