Revit Specialist | Technical Consultant
RO-Bucuresti
Careers (External)
Req #: 1776
Type: Regular full-time
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Overview: The position of the Technical Consultant is a role that covers several areas within the business. These include presales, post-sales, and support. Presales will include working with our sales departments and customers to ensure they have the best solution for them. This will include the demonstration of the products and developing a training plan for a successful implementation. Post-sales will include training at all levels, from fundamentals through to project delivery/support. Part of the role will be to work with the salesperson to build a training plan that will complement the individual's needs. Key Responsibilities Training Services Including: * Delivering Autodesk Authorized Training Courses to clients in-house or on-site (remove if not applicable) * Delivering Graitec IP Training Courses to clients in-house or on-site (remove if not applicable) * Preparing and delivering Bespoke Training Courses to clients in-house or on-site * Conducting post-Training Course customer reviews * Assisting with Training administration duties e.g., Customer Evaluations, Courseware, Training Certificates Consulting Services Including: * Working with sales team and customer in developing customer implementation plan and helping customers adopt the new technologies * Implementing (Autodesk IP / Graitec IP / 3rd party software / Solution Line) to customers * Project Management of large implementations from handover to closeout * Run pre-implementation workshops * Working with the sales team to run project closeout meetings * Working with the customer on high level project-based consultancy * Developing supporting documentation including Data Standards & Post implementation documents Pre-Sales Support Including: * Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms. * Providing practical demonstrations of the use of BIM software related to client needs * Delivering presentations on BIM software at customer meetings and events * Providing technical assistance to sales staff during the pre-sales stage of client negotiations Post-Sales Support Including: * Advising clients on technical issues relating to the implementation and use of their design software * Liaising with suppliers where necessary to research and identify solutions to client issues * On the job project, related consultancy services General Company Duties Including: * Researching and providing technical advice to company management on new product opportunities * Assisting the Sales and Marketing staff with business development matters * Working with the R&D team - regular feedback on the Graitec products Key Success Indicators: * Collaborate and work efficiently with sales team to help drive awareness * Help win new business through demonstrations / prospect discussions * Nurture current customers with the aim to ensure brand fidelity and business continuity (through new licenses, renewals, or projects) * Help sales team to run webinars * Ensure accurate data is entered into our Microsoft Dynamics CRM system when dealing on support cases * Contribute to marketing activity * Active participation and contribution into our global Solution community * Work with your direct manager to help improve processes and documentation Responsibilities: * Proven experience with Autodesk Revit (Architecture or Structure). * Strong understanding of BIM processes and workflows. * Background in Architecture, Technical Architecture, or Structural Engineering. * Experience in project-based environments where Revit was used extensively. * Nice to have: Previous experience in training, consulting, or technical support roles. Qualifications: * Degree in Architecture, Structural Engineering, Civil Engineering, or a related field. * Strong communication skills and ability to present technical concepts clearly. * Problem-solving mindset and ability to work independently. * Interest in staying up-to-date with BIM trends and Autodesk solutions. * A full driving license as this role will require travelling * Excellent interpersonal skills, including face-to-face, telephone and written communication skills * Fluent English Speaking is required for all roles at Graitec as enabling the team to collaborate WW! * Additional language skills in German, Italian, or French are highly valued.
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