Revenue Audit Assistant Manager
US-LA-Lake Charles
Careers (PNG Apply)
Req #: 137794
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: * Responsible for supervising and managing staff in the Revenue Audit Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. * Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines. * Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. * Monitors compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws. * Implements procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed. * Works with department leaders across property to ensure continued audit compliance and makes recommendations for best practices. * Completes journal entries, reconcile balance sheet accounts, and produce various revenue reports and statistical analysis. * Creates financial spreadsheets and updates information on a regular basis. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Revenue Audit Manager. * Maintains strict confidentiality in all departmental and company matters. Qualifications: * Responsible for staff development and training programs. * Responsible for rewards and recognition program to maximize employee engagement. * Evaluates team members within department and delivers constructive feedback to employees in regards to performance. * Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. * Determines work procedures and expedites workflow. * Responsible for assisting and making recommendations regarding employee performance (disciplining, coaching, counseling). * Associate's/Technical Degree or Bachelor's Degree; 2 years of experience or equivalent combination of education and experience. * Advanced computer knowledge including: MS Office, CMS, SMS and Accounting software. * Must have the ability to respond to common inquiries or complaints from guests and regulatory agencies. * Must have the ability to present information and respond to questions from groups of managers, employees and guests. * Must have the ability to read, analyze, and interpret business periodicals, technical procedures, and governmental regulations. * Must have the ability to read, analyze, and interpret various metrics, financial reports, and legal documents. * Must have the ability to write reports, business correspondence, and procedure manuals.
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