Overview:
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Responsibilities:
This role supports our Cleveland, OH region. Candidates must be willing to participate in at least one in-person interview.
This role will be on the Indirect Wireless Retail team, and is an individual contributor. The business objectives this role will contribute to: Gather competitive and customer impacting information to help drive sales and loyalty. Collaborate with local dealer partners and direct distribution partners to strategically add new points of distribution within each market. Conduct consistent daily store visits to retail store locations and provide coaching and training to sales.
Key Responsibilities:
* Conduct in-store visits to provide hands-on coaching, training, and development through role plays and side-by-side selling with sales representatives.
* Execute and audit retail marketing campaigns to ensure proper implementation and maximize in-store impact.
* Drive territory performance through proactive daily outreach to stores, offering guidance, performance insights, and action plans.
* Serve as the first point of contact for customer escalations, resolving issues quickly while protecting the brand experience.
* Uphold and enforce Boost brand standards across all retail locations within the territory, ensuring operational excellence and compliance.
* Identify new retail distribution opportunities using local market knowledge and relationships, while partnering with store owners to implement strategies that exceed sales quotas and maintain expert-level product knowledge across all Boost offerings.
Qualifications:
Education and Experience:
* Bachelor's degree and four years related work experience or eight years related work experience post-high school
* Four years of sales and/or account management experience
* Three years of training, relationship development, planning, or business management
* One-year selling wireless products or services
* Contract or vendor relationship experience
Skills and Qualifications:
* Must have a valid driver's license, three years of active driving history, completed driver's safety training, and otherwise comply with DISH's Driver Safety Policy and guidelines
* Must adapt well to change and enjoy working in a fast-paced sales environment
* Be available to quickly formulate and provide solutions for escalations that arise during retail business hours
* Exhibit excellent time management skills and the ability to balance multiple priorities simultaneously
* Ability to provide sales and marketing counseling to owners and sales representatives
* Must demonstrate excellent written and verbal communication skills
* Must be able to work well individually and as a member of a team
Other perks:
* Company vehicle and company gas card is provided!
**Position includes a commission potential of $20,000 at 100% of hitting performance goals above base salary**
Visa sponsorship not available for this role
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