Retail Senior Account Manager (Remote - North Carolina)
US-MD-Germantown
Zebra Technologies
Req #: 108725
Type: Employee|Employee|Regular Full-time
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Overview: The Senior Account Manager will be accountable for identifying and closing sales opportunities for customers in the Retail vertical. This position serves to strategically cross-sell Zebra's product portfolio with an emphasis on next generation EAI (Enterprise Asset Intelligence) Technology. You will be expected to develop and maintain strong relationships with key customer contacts and leverage those relationships to Zebra's advantage. This remote role must reside in the US with a strong preference to hire near/around Charlotte, North Carolina. Willing to consider talent in South Carolina, Maryland, or near/around DC. 50% travel to be expected. Responsibilities: * Knowledge/Expertise * Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage * Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols * Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships * Managerial Skills - Often leads others in their development; provides input to policies and practices * Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition * Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs * Solution Complexity/Strategic Thinking * Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations * Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans * Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved * Freedom to Act * Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique * Takes Direction From - Manager and Business Unit Directors * Customer Interface * Role - Often leads semi-formal teams or significant portions of a large permanent team * Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity * Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both * Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers * Accountability * Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses * Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two * Types of Projects - Moderately complex deals with a few large, complex deals * Strategic Impact for Zebra - High in near term; medium in mid-term Qualifications: Minimum Qualifications: * Bachelors or equivalent experience * 5 + years of B2B technology sales experience * Must reside in the US with a strong preference to hire near/around Charlotte, North Carolina. Willing to consider talent in South Carolina, Maryland, or near/around DC. 50% travel to be expected. 50% travel to be expected. Preferred Qualifications * Experience selling into the Retail vertical a major differentiator * Experience selling into and supporting large complex accounts highly desirable * General understanding of selling through channel partners * The ability to build relationships with key decision makers * Must possess the ability to work in a fast-paced, high-pressure environment * Ability to collaborate in more of a team-based approach vs independent sales process * Possess a demonstrated eagerness to learn with a technical aptitude * Ability to apply solution selling concepts to customer situations * Excellent communication and interpersonal skills Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
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