Retail Sales Associate - Collections (Gift Shop)

				Overview:

The Retail Sales Associate will be responsible for warmly welcoming guests into our Collections gift shop. In this role, they will act as a shopkeeper-engaging with customers, showcasing merchandise, assisting with product selection, and processing sales transactions to ensure a positive shopping experience.

Responsibilities:

* Provide knowledgeable and personalized service by answering guest inquiries and offering thoughtful recommendations on products and hotel amenities.

* Drive retail performance through effective up-selling and suggestive selling techniques, enhancing the guest experience while maximizing revenue.

* Accurately process all sales transactions while maintaining the integrity of a balanced cash drawer and adhering to hotel financial procedures.

Qualifications:

* Must demonstrate flexible availability, including the ability to work days, evenings, weekends, and holidays as needed.

* A minimum of one year of customer service experience is required, preferably in a fast-paced or guest-focused environment.

* Must be physically capable of standing for extended periods and performing tasks that involve bending, pushing, and pulling.

* Must be able to safely lift and carry items weighing up to 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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