Overview:
The position is responsible for checking out guest via a POS terminal, replenishing and stocking of merchandise, and maintaining of visual displays.
Responsibilities:
* Responsible for the handling of money, i.e., the opening of closing of the market.
* Knowledge of P.O.S. system.
* Must be able to stand for long periods, have exceptional customer service skills and sales ability.
* Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.
* Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.
* All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day.
* All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.
* Maintaining a clean, neat and dust free shop and work area on a daily basis.
* All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis
* Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.
* Knowledge of property, i.e. locations of restaurants, pool, etc. In addition, knowing the daily activates for guests and their children.
* Process sales transactions
* Calculate the cost of products or services
* Accept payments
* Calculate and return change when required by the payment method
* Maintain adequate change denominations in the cash drawer and request additional change
* Answer customer questions about products or services
* Reconcile cash drawers and sales receipts
* Report issues with equipment
* Help with Inventory at the end of the month
* Help stock and organize product in Miller and FCM
* Help clean all Market areas and Miller Store
Qualifications:
* Previous retail experience preferred
* GED or high school equivalent is preferred
* Must be able to move up to 25 lbs., occasionally extend arms and hands, seize, grasp, and turn objects with hands
* Ability to stand for long periods of time
* Must have STAR certification
* Must have Food Handlers certification
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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