Restaurant Server (Casual)
US-HI-Lahaina
Hourly
Req #: 64520
Type: Part-Time
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Overview: The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities: * Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. * Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. * Have a thorough knowledge of menus and current specials in applicable outlets. * Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. * Pre-bus all tables removing soiled dishes after each course. * Be familiar with the operation of the P.O.S system. * Perform cashiering functions by closing checks and preparing end of shift paperwork. * Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. * Ensure that tables and side stands are kept stocked, tidy and clean. * Keep all beverages at least full (coffee, tea, soda, water, and lemonade). * Breakdown trays of soiled dishes and linen in the dishroom according to established standards. * Answer the telephone according to standards. * Consistently upsell food, beverage and promotional items to guests. * Be familiar with fire extinguishers, locations and know how to use them. * Receive and deliver food and beverage orders and collect payment. * Ensure overall guest satisfaction. Qualifications: Education & Experience: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: * Flexible and long hours sometimes required. * Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
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