Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
What does Hollywood Casino & Hotel have to offer?
* Day 1 medical, dental, & vision benefits!
* Uber benefit for nearby metro stops.
* Recognition programs with cash rewards, gift cards, & more.
* Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.
FULL-TIME AND PART-TIME POSITIONS AVAILABLE
As a Host/Cashier, you will:
Shift: Friday- Sunday, hours vary between 1:30pm- 10:30pm
Pay: $14.00 per hour + tips (Average $80 in tips per shift)
Responsibilities:
* Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.
* Seats guests in restaurant as per specified rotation requirements.
* Maintains proper seating and reservation documentation.
* Monitors restaurant for table availability.
* Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.
* Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.
* Completes all assigned closing duties at end of shift.
* Knows and promotes current casino events and programs and can give guests directions to all casino areas.
* Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Qualifications:
* Applicant must be at least 18 years of age.
* High School Diploma or equivalent.
* Previous customer service experience in a high-volume operation preferred.
* Read, write, speak, and understand English.
* Excellent customer service/communication skills.
* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
* Must meet professional appearance standards as prescribed by company policy.
* Must be able to respond to visual and oral cues.
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