Overview:
The General Manager position is responsible for the delivery of 4 diamond service in the Restaurant.
Responsibilities:
* Oversees a staff of approximately 50 associates with the support of a Director of Food & Beverage, Assistant Director of Food & Beverage and two managers.
* Maintains food | beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
* To ensure a smooth, efficient, and economic operation in Outlets. To specify and purchase supplies, and record all data pertaining to the Outlets.
* To maintain a highly motivated and trained staff that continually strives for excellence in service.
* Constantly monitor and control all labor cost for Outlet departments, achieving targeted payroll.
* To maintain Outlets turnover at an acceptable level.
* Close coordination and communication with other internal departments.
* Monitor all guest requests to ensure they are met within the prescribed time limits.
* Inspect and tour all outlets areas several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality.
* Other duties as assigned by Food and Beverage Director.
* Be actively engaged with our guests and all hotel associates
* Encourage staff to create unique, personalized WOW moments at every opportunity
Qualifications:
* Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. When considering experience, managerial skills, leadership talents, administrative experience and a hospitality professional mindset will be considered.
* Candidates must demonstrate a proven track record of successfully managing in an upscale Food & Beverage environment; with strong front of the house experience.
* Developed proficiency with forecasting, cost controls and scheduling through related experience.
* Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
* Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
* Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
* Computer proficiency; to include Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll.
* Bachelor degree or an Associate Degree (minimum 2 years of higher education).
* The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs.
* TIPS Certification preferred .
* Must be able to work a flexible schedule including nights, weekends and holidays.
Share this job:
Share this Job