Overview:
The Restaurant General Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Responsibilities:
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all required meetings and trainings.
* Maintain regular attendance in compliance with TableOne Hospitality standards, which will vary according to the needs of the business.
* Maintain high standards of personal appearance and grooming.
* Comply with Forbes standards and regulations to encourage elevated and luxurious restaurant operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to maintain confidentiality of information.
* Collaborate with all partners to plan and execute initiatives benefitting the success of the restaurant, including but not limited to: culinary, marketing, sales, human resources, accounting, and property partners.
* Perform other duties as requested by management.
Qualifications:
* 4-5 years experience in similar or equivalent role
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Always maintain a warm and friendly demeanor.
* Clear understanding of State, Federal, and Local employment laws.
* Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
* Long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
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