Reservations Agent

				Overview:

Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available. 

Our  team members enjoy a wealth of benefits and perks, including:

* Comprehensive healthcare coverage with options for medical, dental, and vision plans.
* Paid time off for relaxation and rejuvenation.
* Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
* Complementary Golf, Skiing and Riding.
* Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
* Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Responsibilities:

* Make reservations both for accommodations and dining
* Change/cancel reservations
* File Reservations and back-up
* Handle mail/correspondence/brochure requests
* Post advance deposits
* Process confirmations
* Track purchased gift certificates and book Comp Certificate Reservations
* Data input delivered reservations from ORS
* Assist Sales and Conference Services when specific questions arise regarding groups
* Assist internal Associates with occupancy and availability information

  Assist OmniRez with specific questions that help them to sell and close reservations sales

Qualifications:

* Must be available to work flexible hours to include nights, weekends, and holidays
			

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Omni Hotels Management Corporation

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