Reservation Agent

				Overview:

Meticulously manage and oversee the Group Reservations process.  

Responsibilities:

* Accurate input of Reservations into system.
* Input Reservations within specified time periods.
* Maximize potential room revenue by following specified selling guidelines.
* Maintain Group History Tracking forms
* Set up group routing
* Ensure that rooming lists are free of duplicates
* Respond to guest calls in a timely manner
* Attend Pre Convention meetings as necessary
* Property-wide departmental interaction.
* Raise the awareness of inventory issues
* Knowledge of hotel services and events.
* Ensure an efficient and professional working environment with open communication.

* All convention resumes are audited prior to group's arrival.

Qualifications:

*  Respond to clients in a timely manner
*  Actively communicate with internal team members to ensure guest satisfaction 
*  Ability to identify areas that require attention without always being directed to do so.

Working Environment

* Prolonged sitting at a desk

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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