Repair Services Associate, I
US-IL-Buffalo Grove
Zebra Technologies
Req #: 106783
Type: Employee|Employee|Regular Full-time
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Overview: The Repair Services Associate, I performs basic tasks associated with servicing customer product, adhering to productivity and quality standards. *Evening Shift: 3:45pm - 12:15am* Responsibilities: * Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections. * Records work performed in the form of symptom codes and parts replacement reasons. * Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. * Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. * Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors. * Learns policies and procedures, and applies them to routine activities. * Complies with all required safety practices and regulations. * Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.) Qualifications: Prefered Qualifications: * High School diploma or equivalent/ or previous relevant work experience Key Skills and Competencies: * Able to work in a team environment * Good communication and interpersonal skills * Able to follow and understand work instructions * Common hand tools Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
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