Repair Services Associate, I
US-IL-Buffalo Grove
Zebra Technologies
Req #: 108550
Type: Employee|Employee|Regular Full-time
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Overview: Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards. Must be authorized to work in the U.S. on a permanent basis without requiring sponsorship now or in the future. Evening shift: M-F 3:45PM - 12:15AM Responsibilities: * Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections. * Records work performed in the form of symptom codes and parts replacement reasons. * Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. * Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. * Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors. * Learns policies and procedures, and applies them to routine activities. * Complies with all required safety practices and regulations. Qualifications: Minimum Education: * High School Diploma or GED Key Skills and Competencies: * Able to work in a team environment. * Good communication and interpersonal skills * Able to follow and understand work instructions. * Common hand tools. * Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.) Physical Activities : * Remaining in a stationary position, often standing or sitting for prolonged periods. * Stooping, kneeling, bending, crouching, reaching, pushing/pulling. * Moving about to accomplish tasks or moving from one worksite to another. * Adjusting or moving objects up to 50 pounds in all directions. * Communicating with others to exchange information. * Repeating motions that may include the wrists, hands and/or fingers. * Operating machinery and/or power tools. * Assessing the accuracy, neatness and thoroughness of the work assigned. * Medium work that includes moving objects up to 50 pounds. * Must beable to see color. Come join the herd! Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition - our front-line workers have an average 7-year tenure! * Healthcare, Dental & Vision, Tuition Reimbursement * 401k with Company Match * Quarterly Cash Incentive Opportunity * 20 Days Starting PTO * 2 Floating Holidays and Paid Volunteer Time Off * Annual Shoe Allowance and free Company Apparel
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