Overview:
EchoStar has an exciting opportunity in our Hughes Network Systems division for a Reliability Analyst - Aerospace, supporting our Aero business unit.
Responsibilities:
This position will is part of the technical operations team, which primarily focuses on maintaining optimal performance of the Hughes in-flight connectivity system. This position will be located at our office in Germantown, MD, Atlanta, GA, or Lisle, IL.
Key Responsibilities:
* Support the development and execution of reliability tools and metrics in alignment with customer requirements
* Work closely with maintenance support groups to monitor component, system, and maintenance performance data
* Collect and analyze information from a variety of data sources, including part replacement data, maintenance records, and system performance data, to identify failure patterns within the in-flight connectivity system
* Utilize technical knowledge of in-flight connectivity systems and work cross-functionally with operations teams to analyze component removals and system faults
* Analyze current processes and technical data to identify trends and contributing factors which impact performance, and recommend data-driven solutions
* Develop recommendations to improve MCC, customer and vendor maintenance practices and procedures
* Review component removal reports, customer removal data and maintenance logs to measure in-service performance
* Interpret component repair reports to identify primary failure modes, trends and correlations to in-service removal logs and reports
* Ability to understand and interpret aircraft systems manuals, technical documents and maintenance procedures, and provide change recommendations
* Create distinct fault categories for each component and organize failures accordingly
* Coordinate with hardware suppliers, internal teams and customers to identify and implement performance and process improvements
* Support predictive maintenance by leveraging statistical modelling to predict and mitigate emerging failure trends
* Work with development team to ensure accuracy and completeness of reliability metrics
Qualifications:
Basic Requirements:
* Bachelor degree in business analytics, data mining or related field
* 3+ years of experience in reliability, system performance, or data analysis, ideally from an aerospace or satellite communications provider
Preferred Qualifications:
* Airline operations exposure in a technical environment (Maintenance / Engineering)
* Practical experience with reliability methodologies including MTBF, MTBUR, NFF, root cause analysis, distributions, and pareto charts
* Strong analytical skills with the ability to collect and query technical data from multiple sources
* Experience with databases and data entry tools, including MS Excel, Salesforce, ServiceNow and Smartsheet
* Strong critical thinking skills and results-oriented
* Ability to collaborate with internal teams, vendors and customers to achieve required support data and implement solutions
* Proficiency with data analysis and visualization tools
Visa sponsorship not available for this role
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