Overview:
Project Management - Data Analysis, Reports, and Presentations: Concurrently implements multiple Accreditation & Clinical Regulatory projects. Coordinates dates and develops plans for mock surveys and shared services accreditation work. Guides reporting of sampling/data collection. Accesses, creates and/or modifies queries to produce reports in Microsoft and Business System applications such as Excel, NHDM, Verge, SharePoint, Survey Monkey, CMS and The Joint Commission Websites. Monitors, communicates, and performs tracking on trends and goals to include quality, customer satisfaction, employee satisfaction, and financial vitality.Policy Coordinator EducatorServes as educator for policy and procedure processes for Novant Health. Provides support for the coordination and consolidation of corporate medical documents involving all aspects and departments involved in the process. Individual role assignment in conjunction with the assigned Accreditation & Clinical Regulation Leader for either facilities-based and/or process based functions. Examples are: FMC, KMC, FRMC, MPH, PH, PHH, PHM, POH, PW, RRMC, TMC, UCMC, Corporate, New Facility Integration as assigned, Disease Specific Certification, Others as assigned. Assures standardization of education and training processes across the organization for NH Document Manager system processes and the development of policies and procedures in the NH template. Delivers educational opportunities in professional customer-focused manner.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Responsibilities:
* Project Management: Concurrently implements multiple Accreditation & Regulatory projects as assigned.
* Coordinates dates and develops plans for mock surveys and shared services accreditation work.
* Assures documents are processed in compliance with applicable laws, regulations and accreditation standard and other patient safety sources.
* Collaborates with others to develop and maintain the basic standards for document formatting and routing management including policy/procedure development, design, and storage standards.
* Performs various administrative duties and completes special projects, as needed. Schedules meetings, prepares agendas and processes paperwork for committee and meetings as needed and assigned.
Qualifications:
* Education: High School Diploma or GED, required. Associates Degree or experience in project business management, preferred. Bachelors Degree or experience in project business management, preferred.
* Experience: Three years experience in policy management, required.
* Additional Skills (required): Ability to analyze business needs and develop complex reports for specific audiences. Working knowledge of database design and query methodologies. Knowledge of statistical process control, and ability to aggregate, interpret and present findings; trends and themes. Ability to self-manage and multitask consistently. Computational and statistical analysis skills. Expertise in Microsoft office suite. Excellent communication skills and an ability to adapt communication/education style and content to various audiences.
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