Regulatory Compliance Manager I

				Overview:

The Regulatory Compliance Mgr I assists in the implementation of Medxcel's operating system, Facility Management Operating Systems (FMOS), In addition, under the direction of the Director Regulatory Compliance, Regulatory Compliance Mgr I completes support visits and provides input on recordkeeping and TJC prep.  The Regulatory Compliance Manager I will support 10-15 facilities.  Along with the Director Regulatory Compliance, this position will participate in FMOS training for the field. This position will be llocated in Tennessee, with a home office and 80% travel.

Responsibilities:

Leadership and Program Implementation (40%) 

* Work with the current Support Team and Director with the implementation of Medxcel's operational program, Facilities Management Operating Systems (FMOS), thus enabling on-site leaders to succeed.
* Provide guidance to teams for program creation and delivery.

Operational Support Management (20%) 

* Deliver the means and methods for a successful transition from the existing hospital system to Medxcel's FMOS.
* Support the creations of action plans to ensure operational and regulatory compliance for new and existing Medxcel business units.
* Work with the Director of CMMS and Facilities Support to transition Medxcel's policies and operational procedures to hospital associates.
* Provide support for corporate-wide and regional strategic initiatives as assigned.
* Assisting with the delivery of the initial training needed for onsite associates to migrate to the Medxcel model of operations.
* Assist with the development of action plans to remediate issues identified as areas of improvement.

On-going Compliance Management (40%) 

* Assist the on-site Medxcel team to achieve consistent high performance through development and execution of control; this is designed to assist in developing the on-site team to better meet their service delivery objectives and create high customer satisfaction.
* Assist in the performance of in-depth quality reviews of site operations, using the tools provided by Medxcel, and establish on-going plans, goals, and objectives, to correct deficiencies and improve performance.
* Assist in the establishment and approval of training, staffing, and resource plans and monitor performance relative to such plans.
* Hold full accountability for achieving service excellence, regulatory compliance, and organizational development goals.

Qualifications:

Education:  

* Associate degree -required.                    
* Bachelor's degree in related discipline -preferred.

License/Certification:      

* Must become CHFM certified within 2 years of hire date -required.           
* Certified Healthcare Safety Professional (CHSP) -preferred.

Experience:

* 2+ years' experience working in healthcare facilities management or field management in healthcare facilities outsourcing -required.
* Experience with the Joint Commission's Environment of Care and Life Safety Chapters for the Physical Environment -required.
* Experience deploying service programs -preferred.

Knowledge, Skills and Abilities:

* Working knowledge of hospital operations and hierarchy of leadership.
* Working knowledge of medical facility systems and equipment.
* Proficient in MS Office Suite (Excel, Word, Access, and PowerPoint).
* Strong coordinator skills including, communication, prioritization, troubleshooting, and completion of goals.
* Problem solving - identifies and resolves problems in a timely manner and gathers and analyses information skillfully.
* Planning/organizing - prioritize and plan work activities, use time efficiently, and develop realistic action plans.
* Ability to adapt -  adaptquickly to changes in scope or direction and be flexible to adopting changes quickly.
* Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes.
* High level of motivation and the ability to work in a fast-paced environment with little supervision.
* Must professionally represent the organization, while obtaining collaborative results.
* Open to direction, inquiry, and idea exchange.
* Ability to be sensitive to and respectful of all internal and external stakeholders and customers, without compromising in any way on the message that must be delivered.
* Travel 60-80% (overnight travel required) with access to a major airport.

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