Regional Vice President
US-AZ-Phoenix
External Office
Req #: 31887
Type: Full Time
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Overview: At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Responsibilities: * Lead Regional Managers and on-site teams to meet performance benchmarks and operational standards. Conduct site visits to assess property conditions, initiative implementations, and ensure execution of clients' business plans. * Streamline processes and enforce operational expectations. Review current practices to ensure adherence to company policies. * Act as the secondary client liaison, conducting reviews and client discussions a minimum of once per month to discuss financial performance and asset strategies. Address concerns and provide recommendations as needed. * Participate in client visits and operations calls, focusing on underperforming assets to deliver actionable solutions and maintain strong relationships. * Lead weekly meetings with direct reports, focusing on strategic goals and performance issues. Implement training programs to enhance team skills and ensure LMS compliance. * Set and review goals for direct reports, promoting their professional growth and high performance. * Oversee portfolio financial health, aligning rental income with budget expectations and ensuring annual increases and concessions are managed properly. Regularly review performance using Tableau reports and client analytics. * Conduct formal monthly financial reviews with clients and document in Salesforce. * Approve financial transactions, including rent rates and expenditures, ensuring they meet budgetary goals. Manage cash flow and funding requests, especially for distressed assets. * Ensure compliance with procurement policies and financial practices. Approve purchase orders and service agreements, and review incident reports to manage risks effectively. * Collaborate with risk management teams to address and mitigate potential issues and ensure the client is informed properly and timely. * Oversee properties rental income and ensure that it aligns with market and budget targets. * Provide oversight and backup to property level administration for things such as service agreements, various approvals and application processing. * Conduct monthly meetings with HR, Marketing, Performance, Talent Management, Capital Management and Facilities teams to ensure alignment and address operational challenges * Work with Capital Management and Facilities to ensure capital projects are on time and within budget. Assist in coordination of weekly communication and project trackers and updates to the client and onsite team. * Assist with the development of new business analysis and pitches and the transition of communities in coordination with the transition team. Qualifications: Physical Requirements: * May be required to sit or stand for extended periods of time * Must be able to read documents, computer screens and data * Must be able to hear and understand verbal communications in person and over the phone or computer * May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds * Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: * This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week * The office is an open setting which may include bright lights, constant noises and distractions
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