Regional Manager
UK-Midlands
Careers (External)
Req #: 7265
Type: full-time
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Overview: Regional Manager - Facilities Management Location: Midlands Salary: Up to 60,000 + car allowance + benefits Contract Type: Full-Time, Permanent About the Role: We are seeking a dynamic Regional Manager to join our Facilities Management team. Reporting to the Account Director, this role is pivotal in ensuring operational excellence, contractual compliance, and service delivery across a designated region. As the Regional Manager, you will lead a field-based team to deliver high-quality FM services, ensure statutory compliance, drive continuous improvement, and build strong client relationships. If you're a strategic thinker with strong leadership skills and a passion for operational performance, we want to hear from you. Responsibilities: Key Responsibilities: * Support the Account Director in executing an aligned operational strategy that supports the broader business objectives. * Ensure contractual KPIs and SLAs are met and exceeded, identifying improvements as required. * Deliver services within agreed budget and margin targets. * Lead on health and safety compliance, fostering a positive safety culture across all operations. * Drive continuous improvement and performance enhancement throughout the contract lifecycle. * Manage and maintain excellent client relationships, ensuring service excellence and value for money. * Conduct audits on service delivery and documentation to ensure quality and compliance. * Provide leadership, coaching, and development for the in-house FM team. * Ensure statutory and contractual compliance across all operations. * Deliver clear, concise operational data and reporting for internal and client review. * Manage expenditure within budget and control cost efficiency. * Participate in the Regional Managers' on-call rota and provide cover where required. Qualifications: What We're Looking For: Qualifications & Experience: * Level 5 qualification in FM, Engineering or Management, or significant experience in a similar FM leadership role. * Strong background in managing multi-site facilities or operations in a commercial environment. * Experience in stakeholder management at senior levels. * Proven ability to lead operational and field-based teams through change and growth. * Ideally a member of IWFM, RICS, or similar professional body. * Health & Safety qualification desirable. Knowledge & Skills: * Deep knowledge of Hard FM services and contractor management. * Strong financial acumen, with experience in budget management and strategic decision-making. * Proficiency with CAFM systems and data analysis. * Excellent communication, leadership, and stakeholder engagement skills. * Competence in performance management, quality systems, and continuous improvement methodologies such as Lean Six Sigma. Why Join Us? We offer a collaborative environment with opportunities for growth, a strong commitment to safety and excellence, and the chance to influence and shape the future of FM services across the region. How to Apply: If you're ready to make a real impact and lead with purpose, apply now with your CV and a brief cover letter outlining your relevant experience and motivation for applying.
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