Recreation & Special Events Manager

				Overview:

The Recreation Manager is responsible for overseeing all daily operations and associates within the Recreation Department. This includes managing pool and beach experiences, Camp Amelia and Camp Amelia @ Night, group recreation programs, and resort-wide activities. The Recreation and Special Events Manager will ensures an exceptional guest experience by fostering a welcoming and engaging environment consistent with the Omni Service Standards.

Responsibilities:

Responsibilities
Leadership & Department Oversight

*  Lead and support all recreation associates, ensuring the highest level of guest service and professionalism.

*  Prepare all recreation venues including the Pool Deck Experience, Camp Amelia, Beach Operation , Group events areas for daily operations.

*  Manage departmental financials including budgeting, forecasting, payroll, and expense control.

*  Enhance and innovate recreation programs, family activities, and entertainment offerings across the resort.

*  Maintain clear and effective communication with all essential departments.

*  Recruit, train, coach, and develop recreation team members and interns.

*  Implement and uphold all Omni "Moments of Service" standards.

*  Identify opportunities for improvement and take proactive action to elevate guest experience.

*  Establish, maintain, and enforce departmental policies and procedures.

*  Build and maintain positive relationships with internal partners and external vendors.

*  Participate in weekly management meetings, monthly "All Together Get Togethers," and ongoing training classes.

*  Assist in long-range planning for the department by setting and achieving annual and monthly goals and objectives.

*  Prepare purchase orders and manage inventory following Omni purchasing policies.

*  Maintain a valid driver's license and driving record that meets company standards.
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Hotel-Specific Responsibilities
Activities & Entertainment

*  Oversee and execute daily poolside activities, family events, and social recreation programs.

*  Engage and energize guests through interactive entertainment and microphone communication.

*  Inspire guest participation in activities that enhance the resort experience.

*  Maintain organization and cleanliness of all activity and pool areas, including equipment and supplies.

*  Track daily participation numbers and report activity metrics.

*  Oversee special events such as beach fires, dive-in movies, and family recreation nights.

*  Supervise and maintain the teen recreation space, "Gamers."
Camp Amelia & Camp Amelia @ Night

*  Supervise and manage all children's programs, ensuring safety, engagement, and fun.

*  Ensure completion and organization of waivers, registration, and reservations.

*  Prepare themed, inspiring camp environments and maintain cleanliness throughout operations.

*  Ensure timely ordering and delivery of meals and supplies.

*  Maintain accurate attendance and incident records.

*  Provide hands-on leadership and mentorship to camp counselors.
Pool & Beach Operations

*  Oversee towel and wristband distribution and ensure accurate inventory.

*  Manage cabana and luxury chair rentals, ensuring accurate records and exceptional guest service.

*  Maintain deck organization, cleanliness, and safety standards.

*  Ensure umbrellas and lounge areas are properly set and maintained daily.

*  Provide recreation and property information to guests in a friendly, engaging manner.
Group Recreation

*  Plan, coordinate, and execute group recreation programs, team-building events, and custom agendas.

*  Collaborate with the Group Recreation Sales Manager and third-party partners.

*  Serve as the on-site professional representative for group clients.

*  Order, maintain, and organize equipment and supplies for all group events.

*  Independently lead and manage programs, ensuring seamless guest experiences.
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Tools & Equipment

*  Standard office and communication equipment (telephone, computer, printer, copier, radios).

*  Recreational and activity supplies (art materials, AV equipment, gaming systems, pool/beach equipment).

*  Microphones and audio/visual systems for entertainment and announcements.
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Working Environment

*  Work performed in both indoor and outdoor environments with exposure to varying weather conditions.

*  Frequent presence across resort facilities including:
o Pool and Beach Areas
o Camp Amelia and Teen Room
o Recreation Office
o Nature Center, Drummond Point Park, Aury Island, Walkers Landing, and Bike Trails

*  Occasional exposure to cleaning and maintenance chemicals.

Qualifications:

*  Minimum of 2-3 years of experience in recreation or hospitality management.

*  Proven leadership ability with strong communication and organizational skills.

*  Creative and enthusiastic approach to program development and guest engagement.

*  CPR and First Aid certification preferred.

*  Ability to work flexible schedules, including weekends, holidays, and evenings.

*  Must be at least 21 years of age with a valid driver's license meeting company standards.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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