Recreation Manager
US-VA-Hot Springs
Omni Hotels Management Corporation
Req #: 126629
Type: Homestead Resort & Spa
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Overview: Provide support, leadership and supervision of all Recreation areas including the Mountain Lodge, Allegheny Springs Pool, Kids Club and Allegheny Outdoors. Responsibilities: * Responsible for maintaining a safe and fun environment for Guests * Responsible for directing, supervising, coaching, training, and development of Recreation team members. * Monitor the flow of business at the pools, and other Recreation areas, ensuring prompt response to guest concerns and issues. * Maintain the safety of all guests in the Recreation Areas, ensuring, for example lifeguards are deployed and trained correctly and recreation attendants are properly monitoring and supervising guest activities. * Responsible for energetically engaging the staff in carrying out Recreation team job functions and activities * Ensure all team members maintain a neat, clean professional appearance * Manage associate payroll according to labor productivity guidelines. Ensuring Associates are punctual and able to take breaks. * Ensure that schedules are completed based on business demand * Conduct themselves in a mature and appropriate manner when interacting with children, members, guests and vendors if/when issues arise * Ensure all staff follows proper procedures in cash handling, safety, registration and cleanliness * Create and implement new ideas for recreational activities. * Help streamline and improve the guest experience and related internal processes. * Ensure that guest and member requests are followed up with quickly. Qualifications: * Must have a high school diploma * 2 years' experience in a supervisory role preferred * Previous experience in customer service and administrative duties required * Valid driver's license. * Current certification of First Aid, CPR, AED preferred or able to acquire within 90 days of employment * Current Lifeguard Instructor Certification preferred or willing to obtain within first 6 months of employment * Must be able to work in all weather conditions * Must be able to lift 25 pounds * Must be able to push/pull 50 pounds * Must be able to stand and work on uneven terrain Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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