Overview:
We are seeking a highly detail-oriented, process-driven professional who is passionate about patient safety, compliance, and operational excellence. The ideal candidate thrives in a fast-paced healthcare environment, can effectively manage high volumes of work with accuracy, and demonstrates strong organizational and project management skills.
* Competitive compensation and comprehensive benefits
* Medical, dental, and vision coverage
* Retirement savings plans with employer contributions
* Paid time off and wellness programs
* Career advancement and professional development opportunities
* A collaborative, patient-centered work environment
* Work-life balance and supportive leadership
* The opportunity to make a direct impact on patient safety and continuity of care
Responsibilities:
* Review and assess documented recalls to determine impact across Novant Health facilities and departments
* Create detailed documentation and distribute notifications to appropriate internal stakeholders and responders
* Coordinate vendor returns, product destruction, and credit reconciliation processes
* Maintain and update SharePoint sites, electronic databases, and hard copy documentation related to recalls and product issue reporting
* Support internal caregiver-reported product concerns to help protect patient and clinician safety
* Assist in driving and growing recall and compliance programs through process improvement and standardization efforts
* Maintain strong focus on regulatory compliance, safety initiatives, and operational accuracy
* Collaborate effectively across cross-functional teams and departments throughout the organization
Qualifications:
Education:Bachelor's degree required, (preferably in: Finance, Healthcare Administration, Supply Chain, Risk Management, Value Analysis, or related field)
Experience:
* Minimum of three years of experience in supply chain purchasing, value analysis, contract management, recall coordination, infection control, risk management, or related healthcare operations preferred
* Previous project management experience strongly preferred
Additional Skills Required
* Strong understanding of compliance and process-driven workflows
* Excellent written and verbal communication skills
* Ability to present information effectively to all organizational levels
* Strong organizational and time management abilities with minimal supervision
* Excellent problem-solving and analytical skills
* Advanced proficiency in Microsoft Excel, Word, and PowerPoint
* Working knowledge of medical and contract terminology
* Ability to work effectively within cross-functional teams
Preferred Skills
* Experience maintaining databases in Microsoft Excel or Access
* Familiarity with information systems and database management
* Understanding of FDA recall processes and organizational risk mitigation
* Ability to identify impacted stakeholders and coordinate appropriate response actions
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