RN Poison Center

				Overview:

UnityPoint-Poison Control Center

Full-Time

Day/Evening and Every Third Weekend

$5,000.00 Sign On Bonus to Qualified Applicants!

Provides telephone triage, assessment, management and follow-up advice for the Iowa public and health care providers.  Promotes public and professional education in the field of toxicology.

Responsibilities:

Telephone Consultation and Data Collection

* Works under minimal supervision to provide clinical information and case management advice for telephone calls received by the Iowa Poison Control Center (IPCC).
* Obtains pertinent information from the caller to assess the seriousness of the situation and the caller's level of understanding/state of mind and independently determine whether the situation can be handled by the IPCC or whether the patient should be seen by a health care provider. 
* Utilizes appropriate resources (Poisindex(r), triage and clinical guidelines, reference books, on-call toxicologist) in the triage and management of poisoned/overdosed patients.
* Provides follow-up calls with callbacks as needed to ascertain patient status, symptom resolution, compliance with recommended therapy, and where appropriate, status after discharge.
* Delivers high quality care while demonstrating knowledge and skills of clinical toxicology in accordance with established policies, procedures and standards of care.
* Utilizes critical thinking in making independent judgments, and maintains responsibility and accountability for the knowledge required to manage the wide variety of poisonings encountered. 
* Promptly completes documentation to assure an accurate legal record of patient's care utilizing the IPCC's computerized medical record system. 
* Assures data collected is compliant with National Poison Data System (NPDS) coding requirements and allows quality assurance review of information obtained and provided.
* Provides a high-level customer service at every level.
* Conduct daily peer case review and uses results of quality improvement activities to initiate change.

Development and Public and Professional Education

* Maintains sufficient skill, knowledge, education and experience to provide poison information to the public, healthcare providers, and public health agencies.
* Participates in outreach education efforts as assigned. 
* Maintains status as a Certified Specialist in Poison Information (CSPI).
* Participates in training of pharmacy, medical or nursing students, as appropriate or assigned.
* Writes and edits articles for monthly newsletter.
* Assists in orienting, training, instructing and/or supervising new staff and students.
* Attends required case review sessions, in-services and staff meetings.

Basic UPH Performance Criteria          

* Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
* Demonstrates ability to meet business needs of department with regular, reliable attendance.
* Employee maintains current licenses and/or certifications required for the position.
* Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
* Completes all annual education and competency requirements within the calendar year.

Qualifications:

* Graduate of accredited nursing program.
* Prior experience in critical care or emergency department nursing.
* Current licensure in good standing to practice as a Registered Nurse in Iowa.
* Successfully completes Certified Specialist in Poison Information (CSPI) examination within three (3) exam administrations after becoming eligible.  Certification must be renewed every seven years.
* Ability to multi-task.
* Demonstrate ability to quickly learn and interpret toxicology related information.
* Strong prioritizing and organizational skills. 
* Critical thinking skills using independent judgment in making decisions and knows when to ask for assistance.  
* Excellent verbal and written communication skills. 
* Ability to use computers and computer systems; the Internet and several simultaneous applications.
* Writes, reads, comprehends and speaks fluent English.
* Micromedex databases
* Standard office, knowledge of Microsoft Windows PC environment
* Computer literature search and basic data management skills
* Ability to sit for long periods of time on the telephone in front of computer.
* Full use of upper extremities.
			

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UnityPoint Health