RN Clinical Informaticist Analyst
US-IA-Des Moines
careers
Req #: 164446
Type: Full Time Benefits
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Overview: The Clinical Informatics Analyst-Nurse role is an advanced staff position responsible for operational support, optimization, and adoption activities supporting enterprise-wide clinical applications, specifically Epic clinical applications and non-Epic integrated clinical solutions. The Clinical Informatics Analyst-Nurse is expected to coordinate optimization activities the research, design, approval, testing, and communication phases using innovative change management strategies. Responsibilities include supporting and mentoring of region-based informatics teams, evaluation of workflows to troubleshoot and optimize improvement opportunities, testing and training of application functionality. This role will work with cross-functional IT and operational teams along with Executive Leadership. Location: Remote - applicants must reside in the UnityPoint Health geographical footprint in Iowa, Illinois, or Wisconsin. Hours: Monday-Friday standard business hours Responsibilities: Issue Resolution * Independently supports and resolves complex issues with assigned applications in adherence with service expectations and change management policies. * Incorporates nursing knowledge to troubleshoot workflow related issues. * Takes ownership of escalated customer issues and works with multiple parties and/or vendor to help resolve issue. Operational Support and Improvement * Researches and communicates options to support decision-making discussions to determine strategy for implementation of tools and systems * Advocates for and acts as an agent of progressive change within the organization and proactively identifies opportunities for improvement. * Researches solutions to improve service such as processes, standards and/or products based on modern nursing practice. * Supports strategies and methodologies to implement efficient and effective methods to furnish healthcare providers with accurate and timely information. * Collaborates with customers and business partners to gather requirements and feedback to successfully design and deliver effective communications. * Establishes a relationship with key customers and provides them with direct support in their role. Key customers include Regional Informaticists, Regional Leadership, Regional Service Managers, CMIOs and Physician Champions. * Ensures effective customer communications and downtime recovery procedures as part of incident management activities. * Ensures customer downtime preparedness, including but not limited to, overseeing the development and execution of the business continuity plan for the electronic health record and organizing regional business continuity readiness audits. * Facilitates enterprise-wide clinical governance committees and coordination of system-wide enhancements to the electronic health record. * Participates in decision-making or technical solution-oriented discussions * Demonstrates adherence to Epic standards and guidelines. * Assists with meeting maintenance program requirements and maintains related certifications. * Develops and coordinates communications regarding Epic-related training including, but not limited to newsletters, videos, webinars, and other written materials to supporting the change management process. * Attends Epic educational offerings and shares learnings with others to improve knowledge and educate the organizations we serve. * Uses nursing expertise to guide nursing-related build in the electronic health record Project Management * Leads and coordinates projects as assigned, demonstrating strong organizational and time management skills. * Develops project plans and tracks progress, escalating as necessary when project issues arise or deadlines are challenged. Qualifications: * Must be a current registered nurse in the state of Iowa, Illinois, or Wisconsin * Associate's or Bachelor's degree in Nursing from an accredited school of Nursing * Minimum of 2 years experience in a clinical setting * Epic Certification - Achieves and Maintains Epic Certification as Assigned, within a year of hire * Knowledge of health care organization information systems processes
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