RN CARE COORDINATOR

				Overview:

Nestled in the heart of East Sacramento Dignity Health Mercy General Hospital is a 313 bed acute care facility that provides a wide range of services with special advocacy for the poor and underserved. Mercy General is home to the nationally ranked Alex G. Spanos Heart & Vascular Institute. Key achievements and recognitions include: from the Joint Commission; Advanced Joint Replacement Spine Center of Excellence Primary Stroke Center Ventricular Assist Device and Chest Pain Certification. Other accolades include CMS 5 stars Practice Green Health 2021 Leapfrog Hospital Safety Grade A Level 4 Epilepsy Center and Opioid Stewardship Honor Roll. Mercy General Hospital is proud to foster inclusion and diversity as part of our mission vision and values.

Responsibilities:

Position Summary:
 
The RN Care Coordinator is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients. The RN Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post-acute service providers to pace the care toward optimal outcomes within the appropriate level of care. The RN Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barriers to care transitions . In addition, the RN Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction. The RN Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations.
We offer the following benefits to support you and your family:

* Health/Dental/Vision Insurance
* Flexible spending accounts
* Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
* Adoption Assistance
* Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
* Employee Assistance Program (EAP) for you and your family
* Paid Time Off (PTO)
* Tuition Assistance for career growth and development
* Retirement Programs
* Wellness Programs

Qualifications:

Minimum Qualifications:
* Current California RN licensure. 
* Minimum of three years RN experience in acute care hospital required. 
* Prior Care Coordination experience in a clinical or insurance setting is required
* A Master's Degree in nursing with a concentration in Case Management can serve as a subsitute for the experience requirement.
* Excellent customer service and presentation skills are a must.
* Strong interpersonal and written communication skills are essential.
* Demonstrate ability to apply analytical and problem solving skills.
* Demonstrate ability to manage multiple tasks or projects effectively.
* Ability to work independently as needed with a high degree of detail orientation.
* Ability to work efficiently in a fast-paced environment with changing priorities.

Preferred Qualifications:
* BSN degree or experience equivalent preferred.
* CM certification preferred.
			

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