Quality Supervisor

				Overview:

This Position is Physically Located in Iraq, Balad

The Quality Supervisor is responsible for assisting the Quality Manager with providing a Total Quality Management System that anticipates & resolves potential quality problems & provides continuous oversight necessary to perform throughout the Task Order. Monitors process development of internal processes, and the document control program as required. Participate and facilitate, as required, in Quality partnering meetings (i.e. Pre-CAWGs, CAWGs, NCR, ICAR, & SCAR CAP development, etc.) with Internal and External Customers. Develops programs and procedures as requested by the Quality Manager to enhance operations. Monitor tracking systems (i.e., VARMS, create management metrics, coordinate QMR / PMR meetings as required. Prepares audit/surveillance reports as needed; assists in root cause analysis and development of corrective/preventive action plans as required; performs follow up audits to determine completeness and effectiveness of corrective/preventive actions. 
Shares responsibility for ensuring that all quality-related functions, including Program-level Quality Surveillance/Audit, Customer Feedback Program, and Process Improvements, are conducted in an acceptable manner and coordinates activities with various intermediate managers throughout the program. Other duties as assigned. 

Responsibilities:

This position description is subject to change at any time as needed to meet the requirements of the program or company.

* Possess the technical ability to develop executive Corrective Action Plan in response to third party nonconformance reports (NCR).

* Coordinates the correction of minor problems with the functional area managers and acts as liaison with the Government Contract Officer Representatives (CORs) and Quality Assurance Representatives (QARs).

* Evaluate how overall work center performance is meeting Performance Work Statement (PWS) requirements.

* Implements ISO 9001 Standards

* Ensures processes and procedures required are executed in compliance with project specifications, standards and safety and security requirements.

* Review Work-center Plans, Standard Operating Procedures (SOP), Internal Operating Procedures (IOP) and Work Instructions (WI), to ensure they provide proper operational information and direction for performing all tasks.

* Ensures QA Audit plans, and corrective actions are identified where any non-conformities or process deviations are identified and follow up these to conclusion. Direct corrective actions for all discrepancies and monitor compliance.

* Evaluate and resolve customer complaints and take actions to preclude reoccurrence.

* Schedule VOC to insure contract performance meets or exceeds requirements

* Coordinate with the technical sections to assist in developing KPIs to measure the PWS of the various sections.

* Perform other duties as assigned.

Qualifications:

* Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
* Bachelor's degree in Business Administration or closely related field is required.
* Ability to possess an ISO 9001:2015 Lead Auditor Certification.
* Knowledge of DMAAIC principles is preferred.
* Six Sigma Black Belt certification strongly desired.

* OCN Requirements:

* Bachelor's Degree

* ISO 9001:2015 Lead Auditor Certification (or able to obtain).
* Must be able to Process a driver's license

* Experience:
* A minimum of seven (7) years in a DOD environment, five (5) years of Quality experience required with at least five (3) years of leadership/management experience.
* Proven Leadership of Quality or Project Management of multiple projects or remote sites
* Successful candidate must also show evidence of knowledge of running a Quality Management System (QMS), experience in DMAIC or LEAN principles with continuous improvement projects.
* Candidate must also be able to work under pressure in a high tempo environment and manage multiple assignments simultaneously.

* Skills:
* Must have and extensive knowledge of FAR, ISO 9001:2015 & DoD regulations
* Must have higher or Senior level organizational skills.
* Computer proficiency in Microsoft Office Excel, PowerPoint, Outlook, Word, SharePoint, Project and Visio.
* Ability to work with very diverse workforce.
* Excellent English communicator both in writing and verbally.
* Expertise in how SOP'S, Plans, Work Instructions, processes are executed is a must.
* Proven skills in Analytical/Problem Solving.
* Strong planning and organizational skills.
* Interpersonal skills to represent the PMO during audits and inspections, to participate in various meetings and to present data/metrics to program leadership and technicians as required.
* Strong attention to detail is required.
* Knowledge of PMI Methodologies and principles preferred

* Supervisory Responsibilities:
* Supervises the Quality team.

* Working Conditions:
* Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
* Includes some industrial production environment conditions as well.

* Physical Requirements:
* Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
* Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
			

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Vectrus Systems Corporation

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