Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* Ensure all public areas are cleaned and maintained on the night shift.
* Ensure employee and patron satisfaction is achieved through teamwork.
* to exceptional high standards the cleaning duties in public and back of the house areas, as assigned, in order to achieve the cleanest, comfortable experience for our guests and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, elevators, escalators, and back-of-house employee locations (e.g., locker rooms, administrative offices, etc.).
* Carpet cleaning in halls and corridors, unobstructed, and obstructed spaces by cleaning edges, spot cleaning, and shampooing with specialized equipment, as directed.
* Clean hard floor surfaces in halls and corridors, unobstructed, and obstructed spaces by dust mopping, wet mopping and rinsing, using equipment as directed.
* Perform dusting and polishing duties on slot machines, artwork, pictures, walls, columns, stairwells, baseboards, waste cans, furniture, and fixtures to the highest established standards.
* Perform cleaning duties on windows and doors while utilizing tools to achieve established high standards.
* Remove all trash and debris; clean all trash cans in assigned zone areas.
* Prompt attention to cleaning up spills or accidents or debris.
* Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with information about our property and services.
* Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
* Must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using combination of knowledge, skills, and abilities. - Must have the ability to read, write, and speak English.
* Must have the ability to respond to common inquiries or complaints from guests.
* Must be able to read and interpret documents, such as safety rules and operating and maintenance instructions.
* Must have the ability to present information and respond to questions from employees and guests.
* Must be able to read and write to facilitate the communication process.
* Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
* Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
* Walking 40% of the time.
* Standing 30% of the time.
* Bending and lifting 30% of the time.
* Climbing up heights in excess of 10 feet.
* Lifting/moving maximum of 5 to 75 lbs.
* Ability to see 20/20, color, and/or peripherally.
* Must be able to push and pull carts and equipment up to 75 lbs. on a regular and continuing basis.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate necessary equipment.
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