Public Area Attendant

				Overview:

The Public Area Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.

Responsibilities:

* Use proper two-way radio etiquette when communicating with other employees.
* Practice safe work habits to ensure safety to guests, fellow employees and self.
* Handle items for "Lost and Found" according to the hotel standards.
* At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
* Report maintenance issues to Housekeeping Supervisor/Manager.
* Be familiar with correct guestroom cleaning procedures to assist if needed.
* Deliver any clean linen to assigned sections, if necessary.
* Pick up Room Attendant's dirty linen or trash as needed.
* Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
* Vacuum guest corridors.
* Keep hallways, public areas and closets neat and organized.
* Maintain cleanliness and sanitation in public restrooms.
* Adhere to the schedule for project cleaning of public areas.
* Maintain the stairwells to hotel standards.
* Keep ash urns clean and filled with sand.
* Ensure overall guest satisfaction.

Qualifications:

* High school diploma or equivalent.
* Previous related experience preferred.
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching
			

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