Overview:
Design. Disrupt. Repeat.
Are you a leader? Energetic? Ever worked as part of a program that's Agile? Know DevSecOps? Know who Simon Sinek is? Want to work with a great group of people in a growing company? If so read on. Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is seeking Program Managers who are technical, creative, hands-on experts with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative capacity and will have experience managing teams of technical personnel to build systems anchored around our core technologies offerings (Salesforce, Databricks, Google Cloud, Mulesoft, Tableau, etc). Responsibilities will include leadership of teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment. This individual will ensure effective end-to-end solution design, to include integration with other technologies and solutions, driving high client satisfaction with the final solutions.
Responsibilities:
As a Program Manager, you will be the leader, driving delivery in a government client consulting environment. In this role we are looking for solutions-focused candidates who thrive providing excellence to clients and have experience managing teams of technical personnel to build solutions and systems. The ideal candidate is a creative and hands-on leader, with experience managing teams in digital transformation and implementation efforts. You will be a client manager, coach, mentor, and an accountable program manager with a proven track record of leading deployments of solutions in a client environment.
Key contributions of this role include:
* Serving as a delivery leader, accountable for completion of team delivery efforts including quality oversight, visibility into delivery targets, and client acceptance.
* Supporting delivery operations, building and maintaining client relationships, fostering and promoting innovative thinking across the client environment.
* Developing and leading teams through solution prototyping, development, and deployment - from hands-on proposal technical support to prototyping client implementations and complete production deployment.
* Manage budget, time, and resources for delivery team.
* Handling challenging client situations and offering guidance and direction to client executives.
Some things you can tell us about at your interview:
* How you grow leaders and grow team to be self-organizing, motivated, and client focused.
* What you think "client delight" means.
* Your experience in Agile and DevSecOps.
* Experience in Program Management and leadership that you'd draw from.
* Your experience in contracting and working with clients.
* How you interface and engage with all levels of a team, mentor them, and lead them.
Qualifications:
Required:
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management.
* 10+ Years of direct experience managing technical teams and programs.
* Ability to get a Federal Clearance.
* Leadership. If you don't know the difference between that and management, this just isn't going to work out.
* Proven experience of leading the deployment of enterprise and custom Software solutions in client environments.
* Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems.
* Proven experience growing and selling while delivering.
* Excellent communication skills (both written and verbal) with strong presentation and facilitation skills.
* Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
* Proven team player and team builder.
* Strong organizational and analytical skills.
* Experience working with Human Center Design.
* Experience with Atlassian products such as JIRA, Confluence.
Preferred:
* PMP Certification, strongly preferred
* Certified Scrum Master, SAFe preferred
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