Overview:
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Responsibilities:
The Mobile Retail Fleet, Program Manager is responsible for the strategy and operations of the mobile retail fleet-a key driver of customer acquisition and engagement. This role manages mobile asset operations, plans and executes high-impact events, and drives wireless sales through innovative customer experiences.
Key Responsibilities:
* Fleet & Asset Management: Oversee maintenance, inventory, branding, and tracking of mobile units
* Event Execution: Plan and manage mobile deployments for events and strategic locations, handling logistics, staffing, and marketing collaboration
* Sales Enablement: Develop and execute sales strategies, promotions, and staff training to drive conversions
* Cross-Functional Collaboration: Align with Sales, Marketing, Retail Ops, and Network teams for seamless execution
* Performance Tracking: Monitor KPIs related to unit performance, events, customer acquisition, and sales; deliver actionable insights
* Operational Improvement: Optimize logistics and sales processes to enhance customer experience and ROI
Qualifications:
Education and Experience:
* Bachelor's degree in Business, Marketing, Operations, or related field
* 5+ years in program/project management, ideally in retail ops, event planning, or telecom
Skills and Qualifications:
* Strong organizational, problem-solving, and stakeholder management skills
* Excellent communication and collaboration abilities
* Experience with budgeting, vendor management, and logistics
* Proficiency in project management tools
Preferred Skills:
* Experience with mobile retail units or field marketing in the wireless industry
* Event planning background focused on sales or customer acquisition
* Knowledge of wireless products, services, and market trends
Visa sponsorship not available for this role
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