Overview:
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Responsibilities:
The Program Manager II will play a key role on the Field Operations team and supporting the SVP of Boost Retail Wireless National Retail Sales & Operations. This role will be responsible for managing cross-functional programs and projects, driving operational efficiency, and providing high-level executive support. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, dynamic environment.
Key Responsibilities:
* Manage and lead medium to large-scale projects and programs supporting national retail sales and field operations initiatives
* Develop and maintain comprehensive project plans, schedules, and status reports to ensure milestones and deliverables are met on time
* Collaborate with cross-functional teams including sales, marketing, operations, channel partnerships, business development, and finance to drive alignment and ensure program success
* Analyze program performance, providing actionable insights and recommendations to leadership
* Identify process improvement opportunities and implement solutions to enhance operational efficiency within the organization
* Support the organization with program strategy development, meeting preparation, and field communication plans
* Prepare executive-level presentations, business updates, and reports for senior leadership and stakeholder meetings
Executive Assistant Support (30% of role):
* Provide high-level administrative support to the SVP, Boost Retail Wireless National Retail Sales & Operations, including calendar management, travel coordination, and meeting logistics
* Handle confidential and sensitive information with discretion, ensuring seamless communication and scheduling for the SVP
* Coordinate executive meetings, offsites, and leadership events, managing agendas, materials, and follow-up action
Qualifications:
This position will play a vital role in the growth and long-term success of our company. As a Program Manager II, you must dedicate your efforts towards initiatives that change the way Boost engages, collaborates and ultimately competes in the marketplace. The wide-ranging nature of the position will afford the opportunity to influence change within many aspects of the business. Ideal candidates possess the following:
Education and Experience:
* Bachelor's degree
* 3 - 5 years of program/project management experience, preferably within wireless, or field operations environments
* Experience supporting executive leaders and handling administrative duties in a dynamic, fast-paced setting
Skills and Qualifications:
* Strong organizational and communication skills
* Be naturally curious and willing to seek out and learn new information
* Ability to interact and work cross-functionally with executive-level positions across the organization
* Self-motivated with a strong desire to succeed
Visa sponsorship not available for this role
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